Frequently Asked Questions

Everything you need to know about shopping with FalcOne Gallery.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Please note that personalized or final sale items cannot be returned.

How do I ensure I am ordering the right size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

FalcOne Gallery accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.

Are the materials used in your clothing sustainable?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.

Can I track my order once it has been shipped?

Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.